How trustworthy is RockAuto for oem parts?

I’ve ordered a lot from RockAuto, just make sure you check it as soon as it comes in. I’ve had them send me the completely wrong part (coolant line instead of a muffler) or faulty parts (O2 sensor) and as long as you catch it pretty quickly after receiving it they’re very good about getting the right part to you.

I personally haven’t had an issue, but my cousin ordered an exhaust part, and it was fabricated incorrectly or so I’m told, so just do your own research on what you’re buying, mostly successful.

I’ve used rock auto before with zero problems. The shipping can be expensive. 1A Auto is another good site for parts, and I’ve also used them with no issues.

I’ve had 2 issues (out of hundreds of times ordered)
1 adjusting sleeve for a 93 s10 came bent (could’ve happened during shipment)
And they slack on the magnets sometimes
RockAuto is my go to for my parts for my cages, especially my g20

I use Rock Auto with no issues.

Never had an issue with parts I bought from them. My go-to unless the part stores here have a comparable price, which isn’t often.

Never had an issue, I also love carparts and parts geek. And recently found a-premium haven’t had any issue with their parts.

I haven’t had any OEM parts from RockAuto not be OEM.

Parts are good and reliable, but you have to make the choice on cheap …oem……or upgrade….the biggest issue with RockAuto is shipping and lack of customer service when stuff gets lost which has been happening alot lately…..been dealing with them over 15 years, and it’s getting real bad on the shipping end

I’ve used them dozens of times with few problems, just make sure you order the right part because returning items can be expensive.

I’ve used them for years
Great warranty too on most parts.
Only issue like everyone else says is shipping, but that’s not RockAuto fault
Shipping prices are crazy everywhere
They need to open warehouses local where you can pick up from

So far I’ve got all the suspension and wheel bearings for my tiguan from them. Everything seemed quality. They’re economic, daily driver, and professional grade. I never got economic unless only option. They had high-end wheel hubs from timkin. All the parts fit. Everything went smoothly. Saved Thousands not going to a dealer. Alot VW stuff is dealer only, except RockAuto.

Had really good luck with them, only time they forgot to add stuff to my shipment, and they rectified it right away. I got ahold of them, and they had the part in the mail same day express shipped at no cost to me.

I’ve bought literally many hundreds of parts from RockAuto. And at all price points, too, from weird no name stuff to major name brands.

I’ve only had 2 defective parts, out of hundreds of items ordered. One ultra cheap ball joint was incorrectly manufactured.

One ultra cheap TPS didn’t work.

A couple of oil filters would not fit every car listed in their application, only some of them due to quirks in the oil filter manufacturing.

I had problems with my 2000 Volvo S70 parking brake. For whatever reason, Rockauto’s catalog listed parts for a different Volvo parking brake assembly as fitting my car.

I have never encountered a counterfeit part. Every part has been great quality…. except for the lockwashers for one ball joint. They were flimsy, so I used my own better ones.

Fwiw, I’ve had fewer problems with Rockauto than from my local auto parts store.

Never had a problem with Rock auto, only a few parts have been oem but seemed very good. I have had things missing from my order before and immediately reported the issue to them, and they sent the missing part very quickly at no additional charge.